Privacy Policy Statement

We value your privacy and handle your personal information securely and transparently. This policy explains what data we collect, how we use it, and your rights under South African law.

Information We Collect

Melivarentio collects data to improve service performance and security. Collection is always with clear intent.

• Contact details you provide, such as your full name, email address, or phone number when signing up.
• Usage data, like site visits, preferences, and interactions with our recommendations and alerts.
• Technical identifiers, including device type, browser information, and connection logs for security.
• Communication content when you contact our support or participate in feedback surveys.

How We Use Data

We use collected data to provide, personalise, and improve your user experience.

• Delivering relevant trade recommendations and tailored notifications.
• Enhancing account security and safeguarding against unauthorised access or misuse.
• Analysing aggregated site usage to inform service improvements and new features.
• Complying with legal requirements applicable to financial information services in South Africa.

Legal Basis For Processing

Data is processed strictly under South African regulations and lawful purposes as outlined here.

Your consent, legal obligations, contract necessity, and our legitimate interests in service operation and user security form the basis for data collection and processing.

How We Share

We do not sell your personal information. We only share information as outlined below.

• With technical providers hosting, maintaining, or supporting the platform under strict confidentiality agreements.
• As required to comply with South African legal or regulatory obligations.
• Internally within our organisation for service delivery, support, and compliance with laws.

Data Security

We implement industry-standard security measures—such as encryption, secure protocols, and access controls—to protect your data. While no system is completely immune, we actively monitor, audit, and improve our defences against unauthorised access, loss, or misuse.

Your Rights

You have rights regarding your information under South African privacy law.

• Access your personal data and receive an explanation of its processing.
• Request correction of inaccurate or outdated personal information.
• Request deletion, object to processing, or withdraw consent where applicable.
• Lodge complaints with the South African Information Regulator if unsatisfied.

Cookies & Tracking

We use cookies to support secure login, enhance functionality, and analyse site usage patterns. Preferences can be adjusted in your browser settings.

See our cookie policy See our cookie policy

Contact Us

For privacy questions or requests relating to your data, contact us through one of the options below.

Policy Updates & Changes

This privacy policy may be updated to reflect changes in law, our practices, or user feedback. Material changes will be highlighted on this page.